How Data is Driving CX at Aesop

In this CX Matters podcast, we feature the audio from our CX Roundtable interview with Melbourne-based Amish Goel, Global Head of Digital Insights & Data Privacy from Aesop.

Amish is an accomplished data strategist and business insights expert with a decade of proven success and as you’ll see, he’s deeply passionate about continuously enhancing customer experiences and, through data analytics and actionable insights, further optimising and refining them.

There are some great topics discussed including taking an ‘outside in’ approach to unifying data to drive the CX, elements of the single customer view, and the evolution of modern retail.

Listen now to the Podcast

Just click play below! If you’d rather listen on your favourite podcasting platform, you’ll find the links at the bottom of the page.